If you have an account with BaadMay, simply select BaadMay at Checkout and follow the
simple steps to pay with the service.
● Online
○ On the checkout page, click on the BaadMay option to select BaadMay as your
preferred payment method. You will be redirected to BaadMay’s Web App.
○ If you are a new user, you will have to enter your name, number and CNIC. If you
are a returning user, you can simply login with your phone number and t-pin.
○ Review the invoice and payment plan, the following payment dates your
installments will be charged on and their amount. Your first installment is paid at
the time of purchase.
○ Add a credit or debit card as your payment method to continue.
○ Once your information is correct and you’ve reviewed it, you may enter your t-pin
to confirm payment and you are good to go!

Once you make a purchase, the first payment is charged immediately and all future payments
are set to auto-pay. Unless your card on file has any issues, all future payments are made
monthly. Reminders for overdue installments are sent via the BaadMay app to notify customers.
For more information on your payments, payments history, or purchase limits, navigate to the
Purchases tab in the BaadMay app.

If you are unable to clear your payments timely, you can contact Customer Care for further
assistance before your next payment is due. If your payment date is overdue, you will not be
able to make any further transactions via BaadMay until the previous balance is cleared.

For all payments with BaadMay, the service provides instant response to approval. In case your
payment is declined, refer to the details stated or contact BaadMay Customer Support for more
information.

Eligible purchases include only physical products sold or services by authorized BaadMay
Merchants. This Policy does not cover the following ineligible areas of purchase:
● Digital or downloadable goods
● Customized or personalized products
● Cash-equivalents events, vouchers, or travel services
● Unlawful or illegal item
● Items that violate our ethics code
There are no restrictions applied apart from these applicable towards any product categories for
goods/services, in case of further concerns contact BaadMay Customer Support.

Everyone is welcome to make any purchase with the BaadMay service.

Product return and exchange policies applicable are specific to the Merchant and the
merchant’s Customer Support can assist you better with all such purchase and delivery
issues. If monetary refunds are initiated by the merchant, the customer must reach out
to BaadMay Customer Support to complete the process. All refund requests are
processed within 2 working days, specific to the customer’s bank it may take 7-14 days
to show up in a customer account.